Frequently Asked Questions - Answered


​How long does the treatment take?

Depending on your choice of therapy, treatments can take from 10 minutes to 2 hours.  

Who gives the IV?​

We have trained medical staff onsite at all times and either a doctor or nurse will treat you.

Does everyone end up having a treatment?

Most of our clients can have treatment, we only stop people having treatment if they have a medical condition that may require their GP's advice, are pregnant or breastfeeding or show signs of intoxication.  We value your safety, that is our number one priority.

Are the IV treatments covered by my Health Fund?

Our treatments are not covered by Health Funds at present.

Do I need to make an appointment?​

To avoid disappointment pre book on our website.  Or, you can call us on 1300 10 77 65.

What IV is best for me?

This all depends on what is happening with you and your wellness.  Our medical staff will talk you through the options, we have quite a varied list of hydration IV's and vitamin IV's.  

Do I need a prescription?

Part of our service is to provide you with a prescription.  Our medical staff will go through this during your appointment.

How long do the vitamin injections take?

The injections take a few minutes to administer.

Can I get more than one treatment at a time?

Yes, you can.

What payments methods do you take?

We offer our clients either PayPal, EFTPOS (all major credit cards), ZipMoney or cash.

Do you have parking onsite?

No, there is public parking available in the village square and on street parking around The Junction.

How old do you have to be to get an IV treatment at The IV Lounge?

18 years or over.

Do you offer Injectables and Fillers at The IV Lounge?

Yes, we have highly trained registered nurses who are also cosmetic injectors.  We use Allergan and Juvederm products in our clinic. 

Do you have any product for purchase?

Yes, to continue with your body health, we have the full range of Environ products in our clinic and we also stock EyeEnvy.  

Are you products and services vegan and gluten free?

Yes, all our treatments, Allergan, Juverderm, Environ and Eyenvy products are vegan and gluten free.